gin rummy

gin rummy App support

Contact
+91 6340924789

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gin rummy:

Q1: How to log in after installing the gin rummy?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This secure method eliminates the need for a password or email login. Simply follow these steps to easily access your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. Click "send OTP" and wait for the allotted time, reattempting if necessary. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your KYC details via email to the customer support system for assistance with transferring your account. This will help complete the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.

Most Asked Questions Related To Withdraw In The gin rummy:

Q1: What is the minimum withdrawal amount in the gin rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus money. This means users can access their earned gaming rewards, but not the bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must save your Aadhaar card, UPI details, and all bank account information in the app. This will involve verifying and submitting your Know Your Customer (KYC) details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This added wait time can extend the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are solely for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned while playing games with the bonus amount. This means the bonus itself remains non-withdrawable, but any winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their customer care centre for assistance.

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